Automation is something many of us are no doubt familiar with, but what is hyperautomation and how can it be harnessed to support your organisation?
In their “Top Tech Trends for 2021” report, Gartner identified “Hyperautomation” as an emerging tech trend. For Gartner, Hyperautomation is defined as “a process in which businesses automate as many business and IT processes as possible using tools like AI, machine learning, event-driven software, robotic process automation, and other types of decision processes and task automation tools.”
Gartner go on to state that “As no single tool can replace humans, hyperautomation today involves a combination of tools, including robotic process automation (RPA), intelligent business management software (iBPMS) and AI, with a goal of increasingly AI-driven decision making.”
Application of Hyperautomation can be generally grouped into three separate functions.
Automation is on the way and it has the potential to completely revolutionise the business environment. Despite fears around artificial intelligence replacing the human worker, what we are seeing, in reality, is support, not substitution.
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